Shipping policy

Shipping Policy

Free shipping worldwide

We ship to almost every country, and standard shipping is always free.

Pre-order timing

The Grumplet Hoodie is currently on pre-order. Processing and delivery take 4 to 6 weeks from the day you order. We will email you a tracking number as soon as your order ships.

Delivery times after shipping

• United States and Canada: 7 to 12 business days
• United Kingdom and Europe: 8 to 14 business days
• Australia, New Zealand and rest of the world: 10 to 20 business days

Customs and duties

Some countries charge import duties or taxes. These are set by local customs and are paid by the customer when they apply.

Shipping Protection

If you add Shipping Protection at checkout and your package is lost, stolen or damaged in transit, we send a free replacement. Just contact us with your order number.

Wrong address

Please check your address at checkout. If you notice a mistake, contact us right away so we can fix it before the order ships.